Returns

We want you to be satisfied with your Superlunar purchase. All physical items, except for digital products and software, can be returned within 30 days of delivery.

To qualify, items must be returned in new, unused condition and in the original packaging. Any items that are used, not in the original condition, or missing the original packaging are subject to a 15% restocking fee. We reserve the right to deny a return based on condition of the item.

The return shipping costs are the responsibility of the customer. Items must be shipped via a trackable and fully insured shipping method.

The customer must return the item within 7 days after a return request. Once we receive the item, and confirm its condition, we will process the refund within 5 business days to the original paymenth method. Original shipping charges are non-refundable.

Contact us to start the return process.